Questions, answered.
If you don’t see yours, get in touch or book a free 30-minute consult.
Getting started
Where should I start?
Wherever fits you: book the Circuit, choose a pathway for a specific goal, or book a therapy you already know you want. Not sure? Book a free 30-minute consult and we’ll help you choose.
Book a free 30-minute consultWhat is the free consult?
A free 30-minute conversation to talk through what’s going on and where to start. Book it online with Dr. Justine Anderson, DC, ND, to choose between the Circuit, a pathway, a therapy or physician care, or with Dr. Patricia (Satya) Rochette, DO, about Osteopathic Spiral Neural Repatterning™, METABOLIC HEALTH or ketamine-assisted therapy.
Book a free 30-minute consultDo I need to see a doctor first?
Not for most services. You can book the Circuit, a pathway or a single therapy directly. METABOLIC HEALTH and BIOENERGETIC HEALTH include a physician consultation and start by requesting a visit, as do physician care and ketamine-assisted therapy. Returning patients can book follow-ups online.
Is this a spa?
No. Every protocol is physician-directed and chosen for a clinical goal.
Pricing and credits
How does pricing work?
Every visit has a price. Pay as you go, or buy a package of credits and save 17 to 20%. See how pricing works →
How do credits work?
Every visit is priced in credits, and one credit is worth $75 of services. Buy a package and you pay less per credit: RECHARGE 24 saves 17% and RECHARGE 72 saves 20%. Use credits on the Circuit, any pathway or nearly any single therapy.
Do credits expire?
No. Package pricing lasts 6 months; after that, your remaining credits still apply, at the price you paid per credit.
Can I use credits for physician care?
No. Physician care and ketamine-assisted therapy are billed separately.
Do you take insurance?
We’re cash-pay and don’t take insurance. We can give you a superbill, an itemized receipt you can submit to your insurance company for possible out-of-network reimbursement. Coverage depends on your plan.
Your visit
What should I wear?
Comfortable clothing.
How long is a visit?
A Circuit session is 60 minutes. Pathways run from about 1.5 to 2.5 hours, because they add therapies to the Circuit.
What if I need to cancel or reschedule?
Please give us 24 hours’ notice. Late cancellations and no-shows are charged $75 to the card on file.
Where are you, and when are you open?
3470 Mt. Diablo Blvd., Suite A100, Lafayette, CA 94549. Tuesday and Thursday, 9 AM to 5 PM.
How do I see my appointments?
Log in to the patient portal. Patient login →
Physician care and safety
How do I start physician care?
Request a visit through our short online form. Our clinical team reviews each one, and we’ll call you within 2 business days to schedule your visit or, if something else would suit you better, to talk through your options. For ketamine-assisted therapy, the screening includes a medical review before your first session.
I’m a healthcare provider. How do I refer a patient?
See For Providers or call (925) 338-8883. For Providers →